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About Us
We've got people talking.
We’re on a mission to help teams do their best work. We’re winning awards and we’re generating some serious buzz.
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Humanize Your Digital Experience
Made to simply improve your human and digital experience using AI.
FROM LOCAL FAVORITES TO THE BIGGEST BRANDS
FRIENDLY FOR SMALL BRANDS
See why we're rated 4.8 out of 5 on G2.
SECURE FOR BIG BRANDS
We're SOC II, HIPAA, GDPR, CCPA and FERPA compliant
HELPING TEAMS DO THEIR BEST WORK
All-in-one AI-powered platform
Automations + Workflows
Automate your key processes (without needing an engineering degree).
Chatbots & Helpdesk
Personalization at scale with conversational AI.
Knowledge Base
Have the answers to all your (and your policyholders') questions in seconds.
SMS + Live Chat
Instantly connect with people where they are.
"Instead of our team members spending 80% of their time on frequently asked questions, they can now spend that 80%, or even 100%, on the areas that are difficult to solve for in our business."
KEVIN PERANIO, PRMG
Learn how the Capacity platform can boost revenue, increase productivity, and ensure compliance.
CAPACITY FOR BIG I AGENCIES
More than 1500 customers love Capacity
